Sugar Bee's
All Natural Hair Removal

Cancellation & No Show Policy

Tardiness:


Scheduled appointments have a 10 minute grace period to allow for traffic snarls or parking difficulties.  If you anticipate that you will be later than 10 minutes, please call or text ahead to see if we have the availability to complete your service in full.  One late client can throw off our entire schedule and cause our other clients to be late for their commitments. Therefore, if you arrive more than 10 minutes late, we reserve the right to refuse partial or complete services.


Cancellations:


Appointments can be cancelled 24 hours in advance by calling or texting your practitioner.  Please give at least 24 hours notice so that we have the opportunity to offer your reserved time to another client on our waiting list. We understand that sometimes emergencies happen, and it’s not always possible to give adequate notice when you cant make an appointment.  However, be aware that if you repeatedly cancel appointments without proper notice, we reserve the right to ask for a non-refundable deposit to secure your next appointment.


No Shows:


Because of the nature of our business, If you make an appointment that you do not cancel and don’t show up for, we reserve the right to charge a no show fee of 50% of the services scheduled in addition to requiring a non-refundable deposit on your next appointment.

Any recurring appointments, or future bookings will be also cancelled in the event of a no-call/no-show.  If you wish to keep your scheduled appointments, please call your practitioner within 72 hours of your missed appointment to secure them.


1st Time No Show:     Waive/Forgive it

2nd Time No Show:  50% of services will be charged

3rd Time No Show:  Full payment and prepayment of 50% of future appointments to hold your booking


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